News

OUR RESPONSE TO COVID - 19 (UPDATED)
June 29, 2020

As we have now moved to Alert Level 2, we will continue to work from home as we follow the Public Health Guidance for All Alert Levels. While our physical office remains closed, we will continue to provide the same excellent and timely service that you, our members, have come to expect from the TPPC.

We encourage all members to use e-mail service as a first point of contact. Apart from face to face meetings, our team members are available to you as always as we continue our normal business activities, Monday to Friday, 8:30 a.m. to 5:00 p.m. We can be available to you for virtual meetings, if needed.

We remain focused on our members and values. We will keep our lines of communication open and will continue to re-evaluate this decision as we move through the alert levels. We encourage you to follow the guidance issued by the Federal and Provincial Medical Offices and to stay safe.

Contact us:
Phone: 1-833-345-8772(toll free) or 709-793-8772
Email: memberservices@tppcnl.ca


OUR RESPONSE TO COVID-19
June 09, 2020

As we enter Alert Level 3, we are committed to doing our part in the worldwide effort against the spread of COVID-19. “Working from home, where possible” is one of the measures advised in the Public Health Guidance for All Alert Levels. At this time, we will continue to follow this guidance. While our physical office will remain closed, we will continue to provide the same excellent and timely service that you, our members, have come to expect from the TPPC.

As our team continues to work remotely, for active members we will send your documents and correspondence through your secure online account in your Member Self Service Portal on the TPPC website. We are utilizing this technology and tools, always governed by privacy and security protocols. Use of this portal allows for more secure document sharing with faster response times to your inquiries and requests. If you have not yet registered for this portal, we encourage you to visit the Members’ page on the Teachers’ Pension Plan Corporation website at www.tppcnl.ca and set up your secure account. If you require any assistance you may contact us as noted below.

Retired members will continue to receive pension payments and we encourage all members to use e-mail service as a first point of contact. Apart from face to face meetings, our team members are available to you as always as we continue our normal business activities, Monday to Friday, 8:30 a.m. to 5:00 p.m. We can also be available for virtual meetings if needed.

We remain focused on our members and values. We will keep our lines of communication open and will continue to re-evaluate this decision as we move through the alert levels. We encourage you to follow the guidance issued by the Federal and Provincial Medical Offices and to stay safe.

Contact us:
Phone: 1-833-345-8772(toll free) or 709-793-8772
Email: memberservices@tppcnl.ca


Self Service - Designate a Beneficiary
October 08, 2019

TPPC is pleased to announce the release of new features in the Member Self Service (MSS) Portal to active TPP plan members. Using the MSS Portal, originally launched in October 2018, you can now complete, view and update your beneficiary election online. For more information on how to access the MSS Portal please go the ‘Members’ page.


DESIGNATE A BENEFICIARY
June 13, 2019

As communicated in our previous letter, the Teachers’ Pension Plan (the “Plan”) has been amended to allow members to designate beneficiaries to receive death benefits in certain circumstances. This is considered a positive improvement, in particular, for pension plan members without a Principal Beneficiary (meaning a spouse or cohabiting partner).

All Plan Members will receive, in the mail, a second letter from Paula McDonald, CEO of the Teachers’ Pension Plan Corporation (TPPC) providing details with respect to this change. A copy of that letter can be viewed HERE.

ALL PENSION PLAN MEMBERS SHOULD COMPLETE THE DESIGNATION OF BENEFICIARY FORM AVAILABLE HERE.


Plan Text
May 10, 2019

On April 15, 2019, the Teachers’ Pensions Act, 2018 was proclaimed by the Government of Newfoundland and Labrador and officially came into force. As a result, the Newfoundland and Labrador Teachers’ Plan Text (the Plan Text) is now the official document governing the operations of the Teachers’ Pension Plan.

For all information regarding these changes, including the Plan Text document, please click here.

If you require further information, please contact us at memberservices@tppcnl.ca